Sales Policy for Fralinova

Effective Date: December 20,2024

At Fralinova, we are committed to providing high-quality products and a seamless shopping experience. By making a purchase with us, you agree to the terms and conditions outlined in this Sales Policy. Please read the following details carefully before completing your order.

1. Order Acceptance

When you place an order with us, you will receive an order confirmation email acknowledging receipt of your order. Please note that this confirmation does not signify that your order has been accepted. We reserve the right to refuse or cancel your order at any time due to various reasons, including but not limited to:

  • Product availability
  • Pricing errors
  • Fraud prevention or security concerns
  • Shipping restrictions or limitations

In the event of order cancellation, you will be notified, and any payments made will be fully refunded.

2. Pricing

The prices listed on our website are in USD and include taxes, unless otherwise stated. We reserve the right to change prices at any time without prior notice. Prices may vary depending on promotions, discounts, or special offers available at the time of purchase.

While we strive to ensure the accuracy of the prices listed on our website, errors may occur. If a pricing error is discovered, we will contact you to confirm whether you wish to proceed with the order at the correct price or cancel the order. In the case of an incorrect price, we reserve the right to cancel the order.

3. Product Availability

All products are subject to availability. In the event that a product is out of stock, we will notify you and offer you the option to backorder the item, select a different product, or cancel the order for a full refund.

4. Payment Methods

We accept various payment methods, including but not limited to:

  • Credit Cards (Visa, MasterCard, American Express)
  • Debit Cards
  • PayPal
  • Apple Pay
  • Google Pay

Payments must be made in full before the order is processed and shipped. If your payment method is declined, you will be notified, and your order will not be processed until payment is successfully received.

5. Order Shipping

We offer shipping to various locations. The shipping charges are calculated at checkout based on the destination and size of your order. Delivery times may vary depending on your location, the shipping method selected, and product availability.

  • Processing Time: All orders are typically processed within 1-2 business days.
  • Shipping Methods: We offer standard, expedited, and express shipping options.
  • Shipping Restrictions: Certain products may have shipping restrictions or may not be available for delivery to certain regions. You will be notified if any items are unavailable for shipping to your address.

Please ensure that the shipping address is correct before completing your order. We are not responsible for lost or delayed shipments due to incorrect address details provided.

6. Sales Tax

Sales tax is applied to orders shipped to states where applicable. The tax rate will vary depending on your location and will be calculated at checkout. We comply with all relevant local, state, and federal tax laws.

7. Returns and Exchanges

Please refer to our Refund and Returns Policy for detailed information about returns, exchanges, and eligibility requirements. All returns and exchanges must be processed according to the guidelines outlined in that policy.

8. Customer Responsibilities

By making a purchase, you agree to:

  • Provide accurate, current, and complete information for your order, including shipping details, payment method, and any other necessary information.
  • Be responsible for any applicable taxes, customs duties, or additional fees related to your purchase.
  • Review all product descriptions, specifications, and details before placing your order to ensure that the products meet your needs.

9. Limitation of Liability

Fralinova is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the purchase price of the products in question.

10. Changes to the Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page with the updated effective date. Please review this policy periodically to stay informed of any changes.

11. Contact Us

If you have any questions or concerns regarding this Sales Policy, please contact us:

  • Email: info@fralinova.com
  • Phone: (408) 555-1234
  • Address: 1234 Silicon Valley St, San Jose, California